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REPUBLIC OF MALI (continued)
An Outdoor Activity
Shopping Preparation
Entrepreneurs and Attitude
28 Shopping Realities and Rules
What to Buy
Buyer Beware
Where to Shop
Shopping Bamako
Shopping Segou
Shopping Mopti
Shopping Sevare
Shopping Djenne
Shopping Dogon Country
Shopping Timbuktu
Shopping in one of the world's most impoverished countries? It may seem strange that such a place would have much shopping of interest to visitors.
However, given Mali's rich arts and crafts traditions and the role of NGOs in developing skilled labor and local economies, Mali has many things to offer shoppers in search of unique items for their homes, wardrobes, and entertainment.
AN OUTDOOR ACTIVITY
Much of Mali's commercial activity takes place outdoors - in markets, along streets and roads, on river ferries, and along village paths and squares.
Shopping seems to be everywhere - from one end of the country to the other, in crowded city markets, along riverbanks, and even on desert sands. And everyone, from children and adults to mothers carrying babies, seems to get into the act as street-level entrepreneurs who constantly hassle strangers with the same redundant products of questionable quality.
Shopping in Mali is ubiquitous, aggressive, and personal - more so than any other activity you will find in Mali. If you don't seek it out, it will quickly come to you on foot or bicycle!
Indeed, you'll see an amazing array of products on display, from porcelain toilets, beds, sofas, and building materials to clothes, handicrafts, musical instruments, and traditional medicines.
In Mali, the shopping mall is the street, the market, the ferry, even the village lane operated by enterprising individuals.
Indeed, one of the great travel challenges in Mali is to navigate Mali's many shopping mazes. It involves dealing with numerous entrepreneurs and finding good quality products, which are not always apparent.
In this section we'll help you get through the shopping gauntlets so that you can find the good quality treasures.
SHOPPING PREPARATION
It's always a good idea to pack properly for shopping. We recommend taking the following items with you for your shopping adventure: - An extra suitcase - just in case you need more room for your purchases.
- Bubble wrap - for items that need some protection.
- Tape and string - for securing the bubble wrap.
- Calculator - will come in handy when figuring prices and bargaining.
- "Fragile" labels - ask your airline for extra labels when you check in.
- Magic marker - comes in handy for labeling boxes that need to be shipped.
- Flashlight or torch - will be very useful for shopping in dark shops, especially in Sanga (Dogan country)
- Camera - document your purchases by taking pictures for future reference.
While you can arrange to have items shipped, most of what you will purchase in Mali can be packed in suitcases or boxes and taken with you as part of your baggage allowance or as excess baggage.
ENTREPRENEURS AND ATTITUDE
Two of the most important things to take with you are a positive attitude and good humor. They will serve you well on many occasions as you travel and shop throughout Mali.
One of the first things you'll quickly learn in Mali is that everyone seems to be an entrepreneur! Indeed, from market vendors, street peddlers, and hustlers in cities to children and shopkeepers in villages, you'll constantly be approached by individuals who want to sell you something you probably don't need nor want!
While these entrepreneurs can become very annoying, always maintain a positive attitude and remember that you are a tourist in a very poor country. As such, you stand out as someone who is probably rich and able to part with your money.
You'll definitely be a shopping target in areas where you represent the only viable economic activity for the day and potentially the best income source for the month!
28 SHOPPING REALITIES AND RULES
Here are some of the most important shopping observations, tips, and rules we identified as we shopped through Mali: - Shopping is as much a cultural experience as it is an exercise in acquiring unique handcrafted goods.
The whole shopping process - from locating quality places, bargaining, and making payment to packing and shipping - is an enlightening cultural experience. Like most of Mali, you'll never be bored with the visual feast.
You'll go to many fascinating places, meet talented artisans, encounter interesting people, and discover some unexpected treasures. You'll shop in traditional markets and street shops as well as occasionally wander into the bedrooms of entrepreneurs who keep the good stuff behind or under their beds.
In fact, shopping may well become the highlight of visiting Mali - it's often lively, colorful, and great fun!
- Don't expect to find shopping malls, department stores, and hotel shopping arcades in Mali. Shopping in Mali is primarily an outdoor activity - it takes place in markets, street shops, makeshift roadside and riverside stalls, restaurants, homes, and desert camps; on ferries, camels, and bicycles; and even from the pockets of hustlers, touts, and tour guides along the streets who always seem to have something for sale. Coming from many different directions, the shopping sources and encounters are often surprising and endless!
- Much of the market-oriented shopping has few things of interest to visitors. Most markets are organized for locals. As such, they offer a disproportionate amount of foods, household goods, clothes, electronics, pottery, live animals, and counterfeit goods. A few markets in Bamako and Mopti specialize in arts and crafts (handicrafts and souvenirs). Most of these markets are cultural experiences - you'll learn a lot about the local culture and the art of bargaining by visiting these places.
- The best buys in Mali are on handcrafted products. Mali abounds with unique handcrafted items, from textiles and carvings to jewelry and woven baskets. Many items are produced by noted village artisans or cooperatives organized by NGOs. Since much of the silver and gold jewelry produced in Mali is sold by weight, the cost of craftsmanship is relatively inexpensive. Don't expect to find lots of good quality items. You'll need to do comparative shopping and sleuthing to find quality items.
- Expect to encounter a great deal of product redundancy in markets and shops throughout Mali. Since most shops and market stalls carry the same or very similar items, you don't have to go far to quickly exhaust your shopping options. Indeed, product diversity is a major issue in developing Mali's business sector - too many shops offer the same items of similar quality, which is often mediocre. This also means you can easily do comparison shopping to determine the best prices on similar items.
- Many shops appear to specialize in a few items, but they often have other businesses going on at the same time. Don't be surprised to discover the operator of a handicraft or jewelry shop also conducts several other businesses simultaneously.
Many shopkeepers also function as money changers, money lenders, and tour guides. Others may operate a coffee shop or restaurant or rent a few rooms.
Knowing this, you may want to ask the shopkeepers, "What other businesses are you involved with?" You may be surprised by the answer! Indeed, the local jeweler in a tiny shop may reveal that he can provide you with extensive tour services as well as give you an excellent exchange rate on your money or rent you a room.
Despite what you see on display in a shop or stall, many shopkeepers are very accommodating - they will sell you anything they can get their hands on through their network of relatives and friends!
- If you're not interested in something, keep walking, stop talking, and hold on to your wallet. As soon as you engage in a conversation with a seller or indicate an interest in something, you may be pestered unrelentingly into buying the item or presented with many other items you neither need nor want.
Indeed, one of the great shopping challenges in Mali is to shake off the many pestering hustlers, touts, and would-be entrepreneurs in the cities, towns, villages, and even desert Tuareg camps who constantly refer to you as "my friend" as they try to get you to buy something from them.
Few of these people will take "no" for an answer. While they may irritate you to no end, don't try to fight this recurring annoyance - accept it as part of the tourist shopping game in Mali by being friendly and moving on with a positive attitude.
If you're in a vehicle surrounded by people banging on your windows and trying to sell you things, just ignore them by avoiding eye contact. However cute and ostensibly friendly, children constantly ask for money, pens for school, or anything you can part with.
It's all summed up in the frequently heard word "cadu" - "give me something." Always keep in mind that many of these pestering people have little to do and are living on less than US$1 a day; you're probably the only promising game in town, at least for the moment!
- While shopping seems to be everywhere - along streets, roads, and even in ostensibly remote places (villages, cliffs, desert) - and it often comes to you, plan to spend some time sleuthing for quality shopping.
In fact, the stuff you see along the streets and roads and what is presented to you while walking is usually of questionable quality, including many counterfeit goods. Many of the arts and crafts, including so-called antiques, are made yesterday and weathered for the tourist market.
It's amazing what being buried in the ground for a few days or weeks can do to a recently made Dogon mask! Look for the "good stuff" by starting with several of our recommended shopping places and ask about possible shopping sources.
You may quickly discover quality products are found in the homes of artisans and craftspeople rather than on display in markets and street shops. Only by asking questions will you be able to uncover such shopping sources.
- Don't overlook a shop that may only carry tourist trinkets that don't interest you. First impressions may not serve you well, since there is often more than what you initially see on display or in disarray.
Many shops offer the same types of inexpensive handicrafts and souvenirs. However, some shop owners also have a special bag or box in their shop, or they may take you to their home, or to a shop or home of a friend or relative, which is filled with quality items, especially old jewelry, antiques, and collectibles.
You may need to indicate that you're really looking for some quality items. If they don't have a special bag, they may take you somewhere that has what you are looking for. In fact, many hospitable vendors will abandon their shop or stall to take you where they think you want to go.
The shopping rule here is simple: Never assume that what you see displayed in a shop or stall really represents the total picture of what is available. You need to communicate your interests if you want to find quality items.
For example, we were in a shop that had nice quality items, but nothing we were interested in buying. There was one pendant that appeared to be an old piece. Indeed, it was antique.
Once the owner noted our interest in the old pendant, he pulled out a bag with several more old pieces - each carefully wrapped. We ended up buying three different pieces from this shop. We can't help but wonder if that one piece is kept out purposefully to test customers' interest!
- If you are looking for arts and antiques, you may be taken to a special location where the so-called "good stuff" is located. Once a seller determines that you are looking for something special, you may be taken to a residential compound which has a locked room (cell) filled with lots of dusty carvings and metalwork.
If that collection doesn't grab your interest, you may be taken to yet another location, which may be the living room or bedroom where the really good stuff is kept for special visitors.
- If you want to meet local artists and buy directly from them, you'll have to do lots of sleuthing. The artist market in Mali is very small and not well organized.
If you want to meet contemporary artists, you are well advised to hang out at the Bla Bla Bar in the Hippodrome section of Bamako as well as contact the French Cultural Center (CCF - Centre Culturel Français de Bamako), National Museum, San Toro Restaurant, and the Conservatoire de Arts et Métiers et Multimedia. These are important centers for Mali's small and relatively unorganized artist community.
- You need to prepare yourself mentally for market experiences and hustlers who will constantly approach you and stick with you like pestering flies. Markets tend to be very crowded, chaotic, and dirty. If also navigated on a hot and dusty day with many hustlers approaching you, a market experience can become very oppressive.
Avoid wearing much jewelry in these places, be sure to secure your handbag and wallet, be alert to your surroundings, ignore strangers who approach you for assistance, and keep your cool by just moving on. Better still, approach these places with a professional guide who can help you navigate such places with relative ease and shield you from many annoying encounters.
- Expect to shop alongside the road and in many small and cluttered vendor stalls. Many small-time operators offering arts and crafts set up tables or lay cloths on the ground for displaying their goods.
Others operate from small makeshift stalls or cluttered shops with poor lighting (here's where your flashlight comes in handy). You may need to spend some time digging through the clutter to find anything of interest.
- Don't spend a lot of time looking for specific addresses. Signage and street numbering is not good in Mali. Indeed, finding specific places is often frustrating - truly a treasure hunt!
If you're looking for particular shops, you'll need to ask for directions, which will often be near some major landmark, such as a hotel, restaurant, or mosque. Expect to encounter difficulties with directions and ask several people how to find places.
If you have a telephone number and cell phone, call the place and ask for directions. In some cases, someone may come to meet you at a central point and then lead you to their place. If you're using taxis, ask your hotel to write out directions or brief the taxi driver as to your destination.
- Be prepared to speak some French. Since few locals speak English, basic French will come in handy. In some places where the local language predominates, even French has its limitations.
If you have difficulty communicating about prices, pull your calculator and request pricing information as well as use it for bargaining. Don't be surprised if a merchant takes out his cell phone and uses it as a calculator for negotiating prices.
- Don't ask about prices until you're interested in making a purchase or want to compare prices. As soon as you ask a price, many enterprising sellers will latch onto you unrelentingly. They don't seem to understand "no" or "I'm not interested."
You'll have difficulty moving on to other things as a seller focuses laser-like to get you to buy his products. If you walk by the shop or stall the next day, he'll remember you, the item, and the price he quoted.
And he'll probably start up again trying to get you to make a purchase by simply wearing you down to the point where you'll buy anything just to get rid of the annoying vendor!
- You should bargain hard for many things you want to buy. Let's dispense with some lousy shopping advice – that you shouldn’t bargain in such a poor country. Ouch! Anyone who tells you that is both naive and shopping dumb. They most likely view shopping as a charitable activity for rich people.
If you want to help people, give to charities rather than reward and encourage greedy sellers by paying highly inflated prices.
This is a land where you will frequently encounter hustlers and scammers who are out to make some quick and relatively effortless money from naive tourists who don't yet understand the game being played. For more on bargaining in Mali, click here.
- If you see something you really like, don't focus on it initially. Instead, create a distraction by examining something you don't want and ask the price. After indicating some interest, shift your attention to the item you really want. Then look at something else.
Only after you've had a chance to indicate interest in all three items should you begin bargaining in earnest over the item you really want. If the merchant knows you fell in love with only the one item, he'll be less flexible on the price.
- Use your hand calculator or the seller's cell phone when offering a price. Serious bargainers look organized and calculating when using a calculator or cell phone. Punching the keys may be worth an additional 10 to 20 percent discount!
- Be prepared for possible scams and misrepresentations. Don't believe everything you are told about items, especially the quality and age of jewelry, antiques, and textiles.
Truth in purchasing is not a widespread value, consumer protection is nonexistent, and being a little paranoid will serve you well. You're on your own in this shopping culture. Most wood carvings and sculptures are recently made or made to look old by baking them in the sun.
The really old items are found in the National Museum (Musée National) in Bamako and in African art and antique galleries in Europe and North America.
If you see something you really like, assume it's recently made unless convinced otherwise. Be careful when buying so-called silver and amber jewelry.
You also may be approached by friendly young men who will tell you stories to get your sympathy - they are poor, they need a little help, they are trying to support their school (buying pencils, books, and paper to help the little children) from sales of T-shirts, their family made everything, and so on.
It's the usual come-on to soften naive tourists who may think business is a form of charitable activity in poor places. It's not. It's business operated by clever sellers who are used to dealing with what they consider to be rich and stupid tourists. The stories are endless and usually unbelievable.
This is just another way to ask you to give them money without having to do much work. Always remember that the children who unrelentingly say "give me something" ("cadu") grow up with the same hand-out mentality. And you will meet many of these people who now tell tall stories to get your sympathy and your money.
- You may receive a gift after you've made a purchase. While you may think at this point you probably paid too much (even if you got an 80% discount!), accept it graciously.
- Many shops and vendors will accept American dollars and Euros. Few will accept credit cards or checks. When shopping, be sure to carry lots of local currency for small market purchases and U.S. dollars or Euros for bigger purchases.
- Many guides will take commissions from sellers. Since tour guides may steer you to places that give them generous commissions (10-30%), they may not take you to the best places for quality items or places where you can bargain much.
- If you're looking for quality arts and antiques, start by visiting the National Museum in Bamako. Personnel there, including the director, should be able to recommend reliable local dealers. Also check out our recommended resources.
- Expect to encounter unusual items in the markets. Markets are curious places to explore in Mali. In many markets, especially in Bamako and Djenne, expect to encounter traditional medicines, fetishes, and charms.
Somewhat ghoulish, this market includes dried monkey heads, snakes, animal skins, and reptile parts.
Avoid taking photos of this market activity since many of these vendors will become very angry if you do and they will most likely demand money for the unauthorized gift you gave yourself!
- Check out the U.S. Peace Corps in Mali for recommended shopping sources. Several U.S. Peace Corps volunteers are involved in NGO projects that promote small business enterprises relating to Mali's arts and crafts as well as tourism and cooperatives.
The following websites relate to some of their work in Mopti and Segou: www.moptiartisans.com
www.tourisme-segou.com
Peace Corps volunteers in other regions of Mali also are involved in similar promotional efforts. Working with talented local artisans in developing skills, marketing products, and showcasing them on the Web, the volunteers know who's doing what and where.
You'll also encounter some excellent shops in Mali that trace their origins to Peace Corps involvement, such as Farafina Tigné (owned and operated by "Peace Corps Baba") in Sevare and Mali Chic in Bamako. If you can plug into this Peace Corps network, your shopping choices may increase accordingly!
- Watch where you step when shopping. Roads, walkways, and lanes are often uneven, lined with trash, punctuated with animal feces, running alongside open sewage, and sometimes muddy.
Public sanitation and personal hygiene standards are low, garbage and litter are strewn everywhere, and trash removal, or the lack thereof, is a constant problem in most communities.
In addition, some vendors spread their goods on the ground. Watch your step, hold your nose, don't walk on the merchandise, and get on with your shopping adventure.
- Take your purchases with you or carefully arrange for shipping. Since most shops and vendors are unprepared to do quality packing and arrange for international shipping, you may want to do your own packing and take your purchases with you, or at least as far as a shipping company in Bamako.
Our recommended packing kit will come in handy when you do your own packing and re-packing. Major international couriers, such as DHL, UPS, and Fedex, have representatives in Bamako.
If you need to ship some small items, consider taking them with you on the plane as part of your baggage allowance or excess baggage.
Be sure to check with your airline on size limitations for such baggage since you may need to have a special box made to be checked in with the airline.
If you need to purchase an inexpensive extra suitcase or bag, you'll have no problem finding what you need in the market.
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